Service Policy

Service concept

The priority of our work is to meet specific needs of customers and make beautiful ideas come true!

Profession

The professional team to provide professional services, passion, enthusiasm to treat every customer all along.

Fairness

Regardless of the contract value size, regardless of the repeat or new customers, regardless of the domestic and foreign customers are treated fairly.

Responsibility

Responsible, customer demand in the first place.

Efficiency

High efficiency, respect for customers every minute of it.

Rigorous

The rigorous attitude in and style of work

Service concept
Pre-sale service

Pre-sale service

We provide professional consultation

At any time to provide clients with information on products, price, technology consulting, consulting approach including network, telephone, correspondence, the door and so on many kinds of ways;

We provide sample service

ZHL provides sample service. Prototypes are at clients’ cost and can be refunded upon massive production.

We provide on-site inspection

Customers can make an appointment for on-site inspection, the company provides professional reception.

Sale service

Honesty fairness

Regardless of the size of the contract value, regardless of the old and new customers, regardless of the customers at home and abroad, we will be integrity, fair treatment.

Ensure the quality

Strictly implement the terms and conditions stipulated in the contract, the order of each product to the customer, we will strictly abide by the product standard, multiple quality inspection.

Sale-service
After-sales-service

After-sales service

The company is responsible for the customer to product knowledge, product installation, use, market planning, market development, team management and so on carries on the free training, to ensure mutual benefit development hand in hand with the partners.

The company purchased products to the customer to provide 2 years free warranty, life-long maintenance services. Warranty period damage product malfunction and part (except for man-made factors and force majeure factors), the company responsible for free maintenance free of charge, more than warranty, maintenance fee only at the cost;

Get in Touch with One of Our Professionals, Specialist Groups or Engineers.

+86 18603070122

Service Network

Asia

Contact:Linda Yan

Tel/Whats app: +86 191 4218 5925

Email: zh001@zhgdled.com.cn

Mid East

Contact:Linda Yan

Tel/Whats app: +86 191 4218 5925

Email: zh001@zhgdled.com.cn

North America

Contact:Vic Shay

Tel/Whats app: +86 186 0307 0122

Email: marketing@zhgdled.com.cn

Europe

Contact:Luke Feng

Tel/Whats app: +86 133 7840 6518

Email: zh006@zhgdled.com.cn

Latin America

Contact:Alita Xiao

Tel/Whats app: +86 15070724780

Email: Alita@zhgdled.com.cn